Help & FAQs

nbn™ 101

Everything you need to know about Australia’s broadband network.

What happens on installation day?

What you can expect on the day including how long it takes, costs and what's supplied as part of the installation.

What is the NBN?

National Broadband Network. The NBN is an upgrade to Australia's telecommunications infrastructure. Fibre optic cable technology will replace some of...

When can I connect?

Check NBN Coverage to find out if the NBN is available in your area. If the NBN network is available...

Do I need a new Modem for NBN?

Yes, as NBN now uses multiple technologies such as VDSL2, we’re providing you with our free wifi modem. Our modems...

NBN Coverage Map