Help & FAQs

How long does it take to get hooked up to NBN?

The time it takes to connect your NBN service will vary depending on a number of factors such as your location and the type of premises being connected and the availability of NBN field staff. The following timings are an indication and should only be used as a guide.

  • For fibre-to-the-premises (FTTP) 4 weeks if no NBN external box has been fitted your premises.
  • For fibre-to-the-premises (FTTP) with an external NBN box installed and fibre-to-the-node (FTTN) and fibre-to-the-basement (FTTB) between 2-3 weeks.
  • For Hybrid fibre-coaxial (HFC) 4 weeks.
  • 2-3 days if both internal and external NBN boxes have been installed for fibre-to-the-premises (FTTP).

The timing above may vary. Whilst beaches NBN endeavours to connect your new service as quickly as possible, there may be many factors outside of our control.

NBN Coverage Map