Help & FAQs

What happens on the day of installation?

The NBN co technicians will visit you to do the installation. They may need to work inside and outside your home for a few hours and should activate your installation before they leave. Someone aged 18 or older needs to be present during the installation.

If your place has been connected to the nbn™ network, Australia Broadband in most cases can activate your nbn™ service remotely without an NBN co technician visit. Beaches NBN will notify you as soon as your nbn™ service is active.

NBN Coverage Map